Case Studies

English

Case Studies

English

Case Studies

English

Wayfare App

Wayfare is a comprehensive travel agency app designed to simplify and enhance the entire travel experience with seamless trip booking, hotel booking and flight bookings etc, all in one place. It is also designed for all your travel needs with our consolidated packages, real time weather updates, simplified hotel booking, budget friendly options, and streamlined booking process

Roles

UX Research, UI Design, Testing

Tools

Figma, FigJam
Adobe CC

Industry

Industry

Travel

Duration

13 weeks

Overview

Arranging a trip with family and friends has been challenging due to difficulty finding a trustworthy travel agency offering the right packages, lack of weather updates for selected destinations, struggles with booking reasonably priced hotels, encountering expensive and overly commercialized online packages, and facing an inefficient booking process.

Problem Statement

To design an app that simplifies group travel planning by streamlining communication, offering personalized recommendations, and providing real-time features for efficient booking.

Discover Phase

User Research

User Research

User research focuses on understanding user behavior, needs, pain points and motivations through various research methods.

Target Audience

The target audience comprises frequent travelers seeking new destinations, business travelers on work-related trips, groups embarking on collective journeys, families planning large vacations, adventure seekers craving outdoor activities and unique experiences, and solo travelers exploring the world solo.

I have used the following two research methods to understand my users

  • Quantitative research method

  • Qualitative research method

The target audience comprises frequent travelers seeking new destinations, business travelers on work-related trips, groups embarking on collective journeys, families planning large vacations, adventure seekers craving outdoor activities and unique experiences, and solo travelers exploring the world solo.

I have used the following two research methods to understand my users

  • Quantitative research method

  • Qualitative research method

User Interviews (Qualitative Data)

User Interviews
(Qualitative Data)

As a part of understanding users I interviewed 4 people about their frustrations while booking trips/tour and booking hotels and this gave me a deep understanding of their pain points, motivations and needs.

Competitive Analysis (Quantitative Data)

Features List

Define Phase

Personas

These personas are based on real data about user behaviors, goals, needs, frustrations, motivations etc. This leads to understanding users better and make informed decisions about design and functionality.

Empathy mapping

Empathy map is a visual representation of a user’s perspective, that allows us to gain deeper understanding of user’s needs, goals and emotions.

User Journey Mapping

In order to identify the problem, the key points of the process had to be pinpointed. User journey map is to better understand the pain points, challenges, mindset which the user may encounter.

In order to identify the problem, the key points of the process had to be pinpointed. User journey map is to better understand the pain points, challenges, mindset which the user may encounter.

Ideate Phase

Ideation workshop

After understanding the users and findings their pain points, goals, motivations and needs, I conducted an ideation workshop to ideate solutions.

Information Architecture

Here, organizing and structuring content was done to create an intuitive and user-friendly navigation system.

User Flow

Here, illustrating the sequential path users take to accomplish tasks within a digital product was done, to facilitate a deeper understanding of user interactions.

Prototype Phase

Low-Fidelty

Low fidelity are rough and basic representations of a design idea. They are typically created quickly and with minimal detail. They’re quick to create and focus on structure and content rather than aesthetics.

Mid-Fidelty

Design System

Typography

Grid System

Components

UI Elements

High-Fidelity

Testing

After completing all UI screens and prototypes. I used Maze to conduct usability testing and I gave a small introduction to my users about the application before handing them a task.